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Assistance client

itD SmartConX

Deliver fast, accurate translations across every customer and community interaction — automatically.

Get fast, accurate translations for customer and community content in tools like Khoros, Gainsight, and more, via itD's SmartConX Smartling connector. With quality and brand controls built in, you can create the best customer experience in every language.

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itD SmartConX
Assistance

Caractéristiques principales

  • Deliver a world-class experience to every customer: Support questions and answers translate automatically in both directions, so every customer receives best-in-class support.
  • Save time with automated content syncing: Content moves from your itD-connected platform into Smartling and back automatically, so you can spend less time on copy and paste and more time on driving customer satisfaction.
  • Optimisez la qualité et la rapidité : Personnalisez votre mix de traduction pour équilibrer vitesse, coût et qualité en choisissant entre la traduction professionnelle, la traduction humaine alimentée par l’IA, et la traduction automatique ou IA.
  • Keep every translation on-brand and accurate: Glossaries, style guides, and quality checks are built into your Smartling workflows, keeping brand voice and terminology consistent across languages.

itD's SmartConX translation, simplified

Conservez votre pile technologique et ajoutez simplement la traduction. Nous facilitons la création d'expériences multilingues partout où votre contenu est présent.